Guerilla Hits

1. Publix employees must have read my former post about shopping at their competitors. My mom and I, on her 92nd birthday, were exiting a CVS drugstore and were almost run down by a line of approximately 6 carts being steered by rogue teenager in a Publix outfit. He should not have been going so fast. Nor should he have been right up against the wall. But most of all, he should not have told me that the carts don’t have brakes.

2. OnlineMetals.com and ZoroTools.com provided perfect service on orders of stuff for my sailboat in the $300 range. Prompt shipping and all the right parts…

3. Burger King employees became flustered with a 10-burger order in front of me and misplaced my ticket. After 3 or 4 people were served that came in after me, I inquired and got my order which was sitting there the whole time. The apologies from the server were genuine and provided a good recovery.

4. How about the hearing doctor that asked “how may I help you” while looking at the computer screen at his front desk and not at the customer who was there because she had lost her hearing aid? When he finally made eye contact, the customer and he were able to communicate.

5. Believe it or not, the VA Clinic in Viera has great service. They recently changed their lab from appointment only to a numbered ticket system. I have not had to wait over 10 minutes for blood and urine donations since. Primary Care provider, Dr. Henriquez, gets good marks for service, as do his nurses.

6. Sherwin Williams offers a line of paints called ‘Seaguard’ that is only available from a few outlets…not all Sherwin Williams stores. According to my local Sherwin Williams store: (a) I can’t order Seaguard from them, (b) they think a couple of stores on the coast handle that line, and (c) they can’t tell me anything about the line or provide a number for a store that does.
With some perseverance, I found a store in Tampa that sells the line. Specialty Coating, Industrial Coating…whatever. If it is a Sherwin Williams product, the local store should be able to tell me how to buy some.

7. I won’t dignify the program by naming it. But, don’t you hate to download a program that you need and want and get 5 other programs that you don’t want with the download? Worse, this particular program has a screen that asks if you want the add-on programs and even if you say no-you get them on the download.

8. Amazon Hose & Rubber in Orlando has great counter service.

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